At MaxCare Psychology, we provide rapid and professional Critical Incident Response & Support services in Australia to help organisations and employees recover from unexpected traumatic events. From workplace accidents to sudden crises, we deliver immediate, confidential, and compassionate support that reduces distress, builds resilience, and promotes recovery.
What is Critical Incident Response?
A critical incident is any sudden, overwhelming event that disrupts normal workplace functioning and causes emotional or psychological stress. These can include:
- Workplace accidents or injuries
- Sudden staff illness or death
- Natural disasters and emergencies
- Acts of violence or threats at work
- Organisational crises and high-stress events
Our Critical Incident Response service provides timely support to minimise the impact of trauma and restore workplace stability.
On-Site & Remote Support
We offer both on-site and remote counselling sessions to ensure immediate access to care. Our psychologists and counsellors provide:
- Psychological First Aid (PFA): Immediate support for affected staff
- Group debriefings: Safe spaces for teams to process events collectively
- Individual counselling: One-on-one support to address trauma responses
- Follow-up care: Ongoing sessions to monitor recovery and resilience
Benefits of Critical Incident Support
Engaging MaxCare Psychology during a crisis ensures:
- Reduced emotional and psychological impact on staff
- Faster recovery and return to workplace normality
- Stronger resilience and coping skills among employees
- Decreased absenteeism and long-term mental health risks
- Enhanced trust in organisational leadership and care
Why Choose MaxCare Psychology?
Our team combines clinical expertise, crisis intervention skills, and workplace psychology to deliver fast, compassionate, and effective support. With nationwide coverage and flexible delivery, we help organisations respond confidently to critical incidents while safeguarding staff wellbeing.
MaxCare Psychology provides expert Critical Incident Response & Support services across Australia, helping organisations protect employee wellbeing and recover after workplace crises.
