At MaxCare Psychology, we provide professional Factual Investigations & Reports across Australia to help organisations manage workplace incidents, disputes, and compliance requirements with accuracy and integrity. Our independent investigations are conducted with fairness, confidentiality, and attention to detail — delivering clear, evidence-based reports that support informed decision-making.

What are Factual Investigations?

A Factual Investigation involves gathering accurate, objective information about a workplace incident or allegation. This process is essential for employers needing clarity on events, accountability, and compliance with workplace laws and policies.

We conduct investigations into:

  • Workplace misconduct or behavioural concerns
  • Bullying, harassment, or discrimination complaints
  • Breaches of workplace health & safety obligations
  • Grievances, disputes, or formal complaints
  • Policy non-compliance or breaches of conduct

Our Investigation Process

Our structured approach ensures investigations are fair, transparent, and thorough:

  1. Referral & Scope Definition – Clarifying the purpose, terms, and scope of investigation.
  2. Evidence Collection – Interviewing staff, reviewing documentation, and gathering relevant data.
  3. Analysis & Findings – Assessing the information against workplace policies and standards.
  4. Comprehensive Report – Providing a clear, factual account of events and recommendations.
  5. Follow-Up Support – Offering guidance on next steps, policy improvement, or staff training.

Benefits of Factual Investigations & Reports

Engaging MaxCare Psychology ensures:

  • Independent and unbiased investigations
  • Confidential processes that protect staff wellbeing
  • Compliance with legal and organisational requirements
  • Reduced organisational risk and liability
  • Clear, reliable reports that support fair outcomes

Why Choose MaxCare Psychology?

Our consultants combine psychological expertise, investigative skills, and workplace knowledge to deliver reports that are both factual and people-focused. We ensure all parties are treated respectfully, while providing organisations with the clarity needed to act confidently and fairly.

MaxCare Psychology provides trusted Factual Investigations & Reports across Australia, supporting fair workplace outcomes, legal compliance, and healthier organisational cultures.